Responsible Gaming at tkjk — your safety is our priority
Gaming should always be a source of entertainment — not a problem. tkjk provides you with all the tools and support you need for a safe and healthy gaming experience.
Safe gaming is our core value
tkjk believes that online gaming can be an enjoyable form of entertainment — if it is experienced consciously and in a controlled manner. We want every one of our players to stay protected and ensure that gaming never has a negative impact on their personal or financial life.
Responsible gaming means knowing your limits, staying within your budget, and not treating gaming as a profession or a source of income. Every game depends on chance and losing is always a possible outcome. At tkjk we have put in place measures on our platform that will help you stay aware and in control.
We are committed to building a transparent and fair gaming environment for all players in Bangladesh. Our 24/7 Bengali-language support team is by your side for any issue.
Gambling can cause financial harm. If you notice the following signs, seek help immediately:
- Placing larger bets to recover money you have lost
- Neglecting family or work because of gaming
- Feeling unable to stop gaming
- Betting with borrowed money or by breaking into savings
Safety tools for you
We provide all of these tools and features to ensure responsible gaming at tkjk.
Set deposit limits
You can set daily, weekly or monthly deposit limits. Once a limit is set, it can only be changed after a specific cooling-off period, so that you do not overspend in the heat of the moment.
Time-out break
If you feel that you need a short break, use the time-out feature. Take a gaming break from 24 hours up to 6 weeks — on your terms, in your own time.
Self-exclusion
If you want to stay away from gaming for an extended period, choose the self-exclusion option. During this time you will have no gaming access to your account and no promotional messages will be sent to you.
Session time limit
Set a maximum time for your gaming session. Once the set time has passed, the system will automatically alert you and, if needed, log you out, so you do not lose track of time.
Loss Limit
Decide in advance how much you are willing to lose over a given period. Once the limit is reached, no further bets can be placed — this is a simple but effective way to protect your budget.
24/7 support
Our support team, trained in Bengali, is by your side day and night. Contact us via live chat for any questions about gaming problems, account limits or self-exclusion.
Rules for responsible gaming
- Play for entertainment only, not to earn money.
- Set a budget in advance and do not go beyond it.
- Do not try to immediately recover money you have lost.
- Do not bet with borrowed money or from emergency savings.
- Take regular breaks and spend time on activities outside of gaming.
- Do not play while drinking or when you are tired.
- No one under 21 may use your account — keep your password private.
- Remember — every game is a game of chance; no strategy guarantees a win.
- Spend time with family and friends — gaming is not a substitute for social relationships.
Ask yourself
If the answer to any of the questions below is "yes", you should seek help:
If even one answer is "yes", please contact us via live chat or email. We will help you with complete confidentiality.
Secure limits for deposits and withdrawals
Financial control is an important part of responsible gaming. At tkjk we have transparently set the following limits:
These limits help you stay within your budget. You can also set an even lower limit if you wish — our support team will guide you.
Gaming by minors is strictly prohibited
tkjk strictly follows a 21+ age policy. Age verification is mandatory at the time of registration. We never provide gaming access to minors.
If there are minor members in your household, make sure that the password to your tkjk account is not accessible to them. Make it a habit to log out and use a PIN lock on your device.
Parental control tips:
- Keep devices out of the reach of children.
- Block gaming sites on your browser.
- Do not share your account details with anyone.
If you are in trouble, talk to us
You are not alone. tkjk's support team and our tools will help you get back on a healthy gaming path.
24/7 Live Chat Support
Our agents, who are able to speak Bengali, are available around the clock. Contact us via live chat about self-exclusion, deposit limits or any other issue — with complete confidentiality.
Email support
If you prefer to contact us by email rather than live chat, write to our support address. We are committed to responding promptly.
[email protected]
Change account limits
Contact us to increase, decrease or temporarily close your gaming limits. We process every request promptly and with full confidentiality.
Review gaming history
Review your gaming history, transaction records and session times. Transparency is our core principle — all your information is always available in your account.
Questions and answers about responsible gaming
Play with enjoyment, play with responsibility
Enjoy your favourite games at tkjk — from cricket betting to slots. Stay safe and within your limits.
For those aged 21 years or older only. Gambling can cause financial loss — play responsibly.