tkjk Privacy Policy

tkjk ("we", "our" or "platform") operates a reliable online gaming and betting service for players in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use the tkjk website (tkjk.lat), why we collect it, how we use it, and what rights you have.

This Policy applies to all users of the tkjk platform — whether registered members or guest users. By using our services you agree to the terms of this Policy.

2.1 Information You Provide

When you register with tkjk or use our services, we collect information you voluntarily provide:

• Full name, date of birth and nationality
• Valid email address and login credentials
• National ID (NID) or passport details for identity verification
• bKash, Nagad, Rocket or bank account details — for payment processing only
• Messages and support requests sent to customer service

2.2 Automatically Collected Information

Some information is collected automatically while you use the platform:

• IP address and device type
• Browser version and operating system
• Pages visited, session duration and click activity
• Data collected through cookies and similar tracking technologies
• Gaming history, betting patterns and transaction records

2.3 Information Received from Third Parties

In some cases we also receive information from trusted third parties, such as identity verification services or payment gateway providers. This information is used only for secure and legitimate purposes.

tkjk uses your information only for the following legitimate purposes:

3.1 Account Management and Identity Verification

For registration, login, KYC (Know Your Customer) verification and age confirmation — our services are for users aged 21 and above only.

3.2 Payment Processing

To complete deposits and withdrawals via bKash, Nagad, Rocket or bank transfer. The minimum deposit is ৳100 and the minimum withdrawal is ৳500. Withdrawals are generally completed within 15 minutes to 2 hours.

3.3 Customer Service

To resolve your questions, complaints and support requests. Our 24/7 Bengali live chat support is always available for your convenience.

3.4 Security and Fraud Prevention

To detect suspicious activity, keep accounts secure and comply with Anti-Money Laundering (AML) regulations.

3.5 Responsible Gaming

To analyse your gaming behaviour, identify signs of problem gambling and provide assistance when needed.

3.6 Service Improvement

To improve the platform experience, add new features and display content according to user preferences.

tkjk never sells your personal information or transfers it to third parties for marketing purposes. Information may be shared in the following limited circumstances:

4.1 Service Provider Partners

We work with selected partners for payment processing, identity verification and technical infrastructure management. These partners are bound by strict confidentiality agreements and may only use the information for specified purposes.

4.2 Legal Obligations

We are required to provide information when mandated by a court order, government directive or applicable law. In such cases we always provide only the minimum information necessary.

4.3 Business Transfers

In the event of a merger, acquisition or asset sale, user information may form part of that process. However, this Privacy Policy will remain in effect in such cases.

tkjk uses cookies and similar technologies to ensure the platform works properly and to improve your experience.

5.1 Essential Cookies

These cookies are necessary to maintain login sessions, ensure security and keep the platform's core functions active. They cannot be disabled.

5.2 Analytics Cookies

We use these to understand how users interact with the platform. This anonymous data helps us improve our services.

5.3 Preference Cookies

These cookies are used to remember language preferences, themes and other personalised settings.

You can control cookies at any time by changing your browser settings. However, disabling certain cookies may cause some parts of the platform to not work properly.

tkjk applies industry-standard technical and organisational measures to keep your personal and financial information secure:

• SSL Encryption: All data transmission is protected by 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Available for additional login security.
• Secure Servers: Data is stored in secure data centres with regular security audits.
• Access Controls: Only authorised personnel can access the information they need.
• Payment Security: Financial data is processed in accordance with PCI DSS standards.
• Real-Time Monitoring: Suspicious activity is detected and blocked immediately.

We retain your information only for as long as necessary:

• Account Information: For as long as the account is active and for a minimum of 5 years after closure — due to legal obligations.
• Financial Transaction Records: In accordance with Bangladesh Financial Intelligence Unit (BFIU) guidelines.
• Customer Service Communications: For a minimum of 2 years.
• Log Data: Generally 12 months, which may be extended in the case of security investigations.

Once the retention period expires, information is securely deleted or anonymised.

As a tkjk user, you have the following rights over your own information:

8.1 Right to Access

You may request to know what information we hold about you. We will respond as soon as possible.

8.2 Right to Rectification

If any of your information is inaccurate, you may request a correction. This can be done through account settings or directly via support.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information must be retained for a set period due to legal obligations.

8.4 Right to Restrict Processing

You may request that the use of your information be restricted for specific purposes.

8.5 Right to Data Portability

You may request your information in a common, machine-readable format.

tkjk's services are for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age is verified during the registration process. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.

If a parent or guardian believes their child is using tkjk, please contact us immediately.

This Privacy Policy may be updated periodically in response to changes in tkjk's services, legal requirements or security improvements. For significant changes, we will:

• Update the "Last Updated" date at the top of the Policy.
• Send a notification email to registered users.
• Display an acknowledgement message when you access the platform.

Continued use of the services after a revised Policy is published will be considered your acceptance of the new Policy.

If you have any questions, concerns or requests to exercise your rights regarding this Privacy Policy, please contact us in the following ways:

We always respect your privacy and are committed to responding to your requests as soon as possible. For more information, see our FAQ page and Terms and Conditions.